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San Luis Obispo Strategic Planning and Communications

City of San Luis Obispo

The City of San Luis Obispo’s Utilities Department is working with WSC to create a renewed Strategic Plan for long-term water stewardship performance and solutions. Supervisors and team leaders recognized the need to improve planning and performance metrics, goals, and tools to be more in line with the organization’s culture of teamwork, high performance, and innovation. Essential to the update is cross-sectional collaboration to create a living document that supports effective decision-making, improved innovation and performance, and celebrates successes through improved communications. The process of developing the update has created alignment, buy-in, and support in use of the Strategic Plan.

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